Many of our items ship free, but a few are so deeply discounted that we pass that expense along to the buyer since it varies greatly from one region to another.
Products made by the Guardian Survival Gear Brand have a $3 handling fee added at check-out only on orders that are less than $20 total of their items. Give us a call at 1-713-417-8119 or email us about discounts for multiple items. When acquiring several from the same manufacturer we can combine the shipping & give you quote - usually saving you money versus the shopping cart.
The available shipping options for any item will be listed in the shopping cart.
Shipping is via UPS on most products...you can select your preference, but default is regular ground.
Shipping via USPS on some products...you can select your preference, but default is First Class unless it weighs over 13 ounces, then Priority.
Shipping via FedEx... is not default for any products, but if it is available you can select it as your preference on a few items.
Return requests accepted if undamaged, in orginal packaging, re-sellable condition, & submitted within 15 days of receipt.
Return Shipping is your responsibility & original shipping is not refunded if reason for return is not our fault .
Email EvacGear@gmail.com with order number & and reason for return.
We will reply with Return authorization instructions.
If returning due to no fault of ours nor transit issues, return costs are your responsibility & original shiping fees are not refunded.
If item was damaged in transit, please let us know and email a picture of packaging and damages, if possible.
A phone picture can be texted to 1.713.417.8119
Let us know if you prefer a refund, replacement, or exchange & we will provide return lables.